Since Windows 95 it always took couple steps to get to the “Add or Remove Programs” in Windows XP or “Programs and Features” in Windows Vista or Windows 7. Here is the quickest way to access the Add or Remove.
Sometimes it is easier to ask somebody to press couple keyboard shortcut and enter panel name to get to a panel then to walk then trough the process of start -> control panel-> … etc. Plus Microsoft keeps changing the way you access it.
Here is what I use most of the time; it should work for Windows XP, Windows Vista and the latest
Press this combination of keys to bring Run dialog box (Windows Key + R)
Type appwiz.cpl into the Run dialog box and Click OK
Once you clicked OK the “Add or Remove Programs” or “Programs and Features” will appear it depends on the operating system that you are running.
Getting to the Panels from command prompt.
Repeat Step 1 Above.
Type cmd to bring command prompt window then Press OK
Type appwiz.cpl in the command prompt and it will bring the Control Panels.
Windows 7 and Vista should look similar this is screen shot is from Windows 7.