How to Fix VMware vSphere Client Error Perf Charts service experienced and internal error

In: IT| Operating System| VMware

6 Nov 2009


VMware vSphere Client

I just upgraded my Virtual Center to vCenter 4 and I am using vSphere to connect to the vCenter. Everything looks good but when I go to check Performance > Overview I get Error Message

“Perf Charts service experienced and internal error.”
Message: Report application initialization is not completed successfully. Retry in 60 seconds.

Quick fix that worked for me.
1 . Close all sessions of vSphere Client.
2. Go Start > Administrative Tools > Services
3. Find VMware VirtualCenter Management Webservices
a. Right Click Stop (Don’t do a restart, wait for the service to stop)
b. Right Click Start (This will stop and start the Tomcat Server)
4. Don’t close Services.mmc but find a service SQL Server Browser
a. Right Click > Properties
b. Change Startup Type: Automatic
c. OK
d. Right Click and Start the Service
5. Login into vCenter and Look at Performance > Overview you should see Nice Graphs of CPU, Memory, Disk. You have options to pick between History Graphs and Real-time Graphs.

“VMware the Power of Virtualization in your Hands.” RemotExpert

6 Responses to How to Fix VMware vSphere Client Error Perf Charts service experienced and internal error

Avatar

HughBorg707

November 18th, 2009 at 3:42 am

Thanks, this fixed my problem. I have run into it randomly and this corrected it first time. Thanks for sharing.

Avatar

Iglon

November 18th, 2009 at 11:21 am

You are welcome, VMware has all kinds of forums, white papers, but it is tough to find the solution for your problem, it take a lot of digging.

Avatar

Enzio Francescoli

November 23rd, 2009 at 11:05 am

Yes, have to agree 100% with that ;-)

Many thanks for the info, I had exactly the same problem, but it was as it turned out by your post, caused by me trying to optimise the system and cutting down on some sql services! :-)

Your fix worked first time.

Kind regards
Enzio

Avatar

Iglon

November 24th, 2009 at 1:54 pm

You Welcome. The more I use VMware the more I like it, Except when it comes to an error Like “Client Error Perf Charts service experienced and internal error”, but once I get everything running I just enjoy the benefits of Virtualization.

Avatar

NTShad0w

January 1st, 2010 at 8:10 am

hmm, heeh yep it solve that simple problem, heeh

good, thanks, it save me some hours :)

I also post it on VM Forums.

regards
Dawid Fusek
IT Security Consultant
Virtual Infrastructure Architect
COMP SA

Avatar

mohamed tawfik

March 2nd, 2010 at 6:57 am

May i ask for farther help as it didn’t solve the problem for me

Comment Form

Sponsors